Leading insurance companies trust Systema

Our Clients include a combination of Insurance Carriers, Third Party Administrators, and Self Insureds. We are privileged to have many Insurance Industry leaders using SIMS Claims™, including a number of Berkshire Hathaway Homestate Companies. A partial list includes:

Customer Quotes

  • Todd Venneri

    Operations Manager,
    ALPHA Fund

    “In our evaluation, Systema Software overwhelmingly beat out the competition. In our RFP process, we required detailed responses to a specific set of questions. We analyzed vendor responses and found that SIMS Claims outpaced other systems on approximately 80% of the functionality and user interface questions, so the scale was heavily weighted toward SIMS in terms of its feature set. Being user-friendly and intuitive is important because it will enable our staff to quickly ramp up, streamlining the learning curve. And combining these two key aspects-functionality and user-friendliness-SIMS easily became our system of choice”

  • Geoffrey Kennedy

    Strategic Analyst,
    WC Division, Berkshire Hathaway
    Homestate Companies

    “Outside of our claims department, SIMS is also used to support customer service. Almost every call comes in through our call center. Those representatives can use SIMS to look up claims and adjuster information, which allows them to have productive conversation with customers, producers, and policyholders, ultimately supporting our objective to provide a high level of service in each and every interaction.”

  • Scott Marshall

    American Claims Management

    “Our implementation was done on time and on budget. The conversion was accomplished over a single weekend and we combined a number of programs into SIMS Claims™”

  • Stephen McConaghy, CSRP. AIC

    Sr. Vice President Core Operations,GCM,
    Glatfelter Insurance Group

    “Our existing system is proprietary and based on older technology. We decided to proactively seek a contemporary browser-based solution with an intuitive, easy-to-use interface. In SIMS Claims, we found that modern look and feel and were impressed with the functionality, which includes document management and automated correspondence through Microsoft Word. Whereas our staff once used multiple systems to perform these tasks, SIMS unites these capabilities on one platform.”

  • Jeff Price

    Director of IT,
    Baldwin and Lyons

    “Completeness of the product (SIMS Claims™) and its 'out-of-the-box capabilities.'”

  • Dave B. Myre

    Director of Liability Claims,
    Baldwin and Lyons

    “Ease of Use…new staff will be able to more quickly master our workflow processes”

  • Theresa Fernandez

    Chief Administrative Officer,
    JT² Integrated Resources

    “We worked with Systema to develop a business case, and found that, by implementing SIMS Claims™, we could expand document imaging company wide, reap a return on investment in just two years, and eventually decrease our overall IT costs.”

  • Steven Wigh

    (formally All-Risk-Loss Administrators)

    “We wanted to leverage new state-of-the-art technology and partner with a company in tune with the workers’ compensation industry. We went through several stages of evaluation, including a deep dive into system capabilities and performance. SIMS Claims emerged as the solution that met all our system and business criteria.”

  • Rick Krepelka

    Director of Finance and Technology,

    “With SIMS, we’ll embrace the next generation of browser-based claims technology and utilize SQL reporting tools for powerful data analysis and ad hoc reporting. SIMS will enable us to dig deeper into the claims data and perform more thorough analysis to help members prevent claims, contain costs, and reduce losses.”

  • Estee Ziegler

    Chief Operating Officer,
    Dynamic Claim Services

    “Our staff will benefit from ease-of-use and robust features, such as the Claims Summary and Plan of Action modules. Furthermore, SIMS Cloud and SIMS Mobile enable claims data to be accessed from anywhere, at anytime with solid data security.”

  • John Houser

    Chief Executive Officer,
    Southern Trust Insurance Company

    “We looked at twelve software vendors and narrowed it down to three. In the end, we selected SIMS Claims because it had all the features and functions we were looking for—plus much more—making it the best choice and overall value for our company.”

  • Charles J. Sinclair

    President and Head of Claims,
    Crosswalk Claims Management

    “The scales tipped in favor of Systema Software because SIMS Claims is the newest, most advanced solution on the market. It has an elegant interface that provides ease-of use for our claims examiners and positively impacts their productivity, user experience, and job satisfaction.”

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